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The Big Retail Showdown

Bank Director
“Customers want it all,” says Dave Kaytes, managing director and founder at Novantas LLC, a New York-based research firm. “They want all the channels available to them. But while customers in the aggregate want it all, customers individually just want what they want.”

Read more: The Big Retail Showdown

For more information, contact Novantas Marketing

+1 (212) 901-2772


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