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Digital onboarding and origination: The cure for financial institutions’ customer acquisition pains

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With the COVID-19 outbreak forcing closures and limiting operating hours of in-person locations, enhancing banks’ digital sales capabilities is critical to business health. Keeping the pipeline of digital sales flowing for new clients, increasing digital product origination and facilitating those cross-sell journeys to customers is the most effective remedy to increase ROI.

And a survey by Novantas found only 40 percent of respondents expect to return to bank branches post-coronavirus, indicating the shift online is likely to stick.

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+1 (212) 953-4444