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Banks Plot Major Shrinking of Branches

Crain’s New York Business
“The group that likes branches and insists on doing business in them is shrinking by 5% to 10% a year,” said Kevin Travis, managing director at consulting firm Novantas. “The number of people who open an account at the branch and never come back is growing by the same amount.”

Read more: Banks Plot Major Shrinking of Branches

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