It’s easy to assume that Millennials — always armed with their smart phones and tablets — are those most interested in making mobile person-to-person payments. But it’s not true.
70% of consumers find it more convenient to shop for banking products online. And online shopping is product-centric, says Rob Rubin of Novantas, Inc.
In a bid to increase business with this demographic, Citi’s North America Asian Clients Group has expanded into Seattle.
Since January 2014, our study shows that mobile payments has grown at a breakneck pace.
More than half of consumers indicate that they want their new bank or credit union to provide mobile banking
Community banks and credit unions struggle winning young unbanked consumers in markets where big banks dominate, particularly when the price is right.
One-third of shoppers under 30 indicated that they don’t currently have a checking account vs. 18% of shoppers 30 or older.
As the attachment to traditional branches in banking continues to drop, a new method of network planning is required that revolves around building an enhanced customer experience.
ATM fees can cost consumers a lot of money — a $100 withdrawal can cost anywhere between 3% to 6% in transaction fees. Clearly, it pays for those switching banks to find a new institution with more convenient ATM locations.
A quarter of bank shoppers cited high fees at their current bank were the reason why they were shopping for a new account…