Category Archives: Articles


Understanding Consumer Choice: A Review of Consumer Overdraft Behaviors

By supporting informed consumer choice as the basis of competition, banks will serve their consumers better and ensure a healthier and more competitive financial services industry.

Novantas Review

Leveraging Regional Networks for SME Sales Growth

The typical SME branch sales function dissipates resources and squanders opportunities for customer acquisition and cross-sell — a clear call to action on local sales strategy.

Novantas Review
Novantas Review

Role Confusion in Commercial Lending: What Can Be Done?

To meet rising performance pressures, roles, responsibilities and activities need to be better matched with frameworks for origination productivity and underwriting cohesion.

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Strategically Realigning Digital and Branches

Bankers are challenged to a strategic reorientation as digital becomes a stronger driver of core banking relationships and the branch is recast in a more specialized role.